Free Standard Shipping to the 48 Contiguous United States and Washington, DC
We offer free standard shipping on all orders within our delivery area.
1. Where We Ship
We ship to the 48 contiguous United States and Washington, DC. We do not deliver to Alaska, Hawaii, PO Boxes, APO/FPO/DPO addresses, or international destinations.
2. Shipping Cost
Standard shipping is free. No minimum purchase required.
3. Order Processing Time
Orders are processed within 1-2 business days (Monday – Friday). The daily cut-off is 6:00 PM Eastern Time. Orders placed after 6:00 PM ET, on weekends, or holidays are processed the next business day.
4. Estimated Transit Time
Once shipped, packages typically arrive within 3-5 business days.
5. Total Estimated Delivery Time
Please allow 4-7 business days from the date your order is confirmed.
6. Shipping Origin
Orders are shipped from our fulfillment location or logistics partner. The shipping origin may vary depending on inventory availability, carrier routing, and logistics arrangements.
7. Carriers & Tracking
We use USPS, UPS, and FedEx. A tracking number will be emailed once the order ships. Please allow up to 24 hours for tracking updates.
8. Address Accuracy
Ensure your shipping address is complete and correct. We are not liable for delays or non-delivery due to incorrect addresses, but we will assist in resolving issues where possible.
9. Lost, Delayed, or Damaged Packages
If a package is delayed beyond the estimated window, contact us. If confirmed lost after a 7-business-day investigation, we offer a full refund or replacement. For damaged items, please contact us within 7 days of delivery with clear photos; we will respond within 1-2 business days.
10. Contact for Shipping Issues
Email info@rotthyesell.sbs or call +1 (828) 526-6931.
11. Taxes and Duties
Standard shipping is completely free. For US orders, any applicable sales tax will be calculated at checkout. There are no hidden fees, customs duties, or import tariffs for the buyer.